We want you to love your swimwear. If for any reason you’re not completely satisfied, we’re here to make the return process as easy as possible.
Return Conditions
To be eligible for a return, items must meet the following requirements:
- Items must be returned in original, unworn condition with all sanitary protection labels intact.
- The hygiene strip must be securely attached to the swimsuit. Returns without the sanitary strip will be automatically refused.
- Items must show no signs of wear, wash, alteration, or damage.
- Please try on items with your underwear on to avoid contact with makeup, deodorant, fake tan, body oils, or other stains. Items received with any such marks will be rejected and sent back to you at your own shipping cost.
- If you choose not to pay the return shipping for rejected items, we reserve the right to deduct a 50% damage fee from your original purchase price and issue the remaining balance as store credit.
Set Items:
Swimwear sold as a set (top + bottom) must be returned as a complete set. We are unable to accept returns on individual pieces from a set — if only one piece is returned, the package will be refused.
Try-On Tips:
We kindly ask that you keep your underwear on during the first try-on until you’re sure the fit and style are right for you. This helps us keep every item fresh for the next customer.
Final Sale & Clearance Items
Items marked as “Final Sale” or “Clearance” on the product page are not eligible for return.
If you choose to return a Final Sale item anyway, we may accept it at our discretion and apply a 50% restocking fee, provided the item is returned in compliance with our Return Policy and remains in resalable condition. Refunds for such returns will be issued as store credit only.
Damaged or Defective Items
We take great pride in the quality of our products and carefully inspect every item before it ships. In the unlikely event that you receive a defective or damaged item, please reach out to us within 48 hours of delivery.
We’ll work quickly to make it right — we’ll replace the item with the same or a comparable style at no additional cost to you, including return shipping.
If the exact style is no longer available, we’ll offer you a replacement of similar value or a full refund to your original payment method.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the return is due to our error (such as a defective or incorrect item).
We recommend using a trackable shipping method for your return, as we cannot be responsible for packages lost or delayed in transit.
Refunds
Once we receive and inspect your return, we’ll notify you of the status. Approved returns will be refunded to your original payment method or issued as store credit (depending on the situation).
Please allow 5–7 business days for the refund to appear on your statement, depending on your bank or payment provider.
Questions?If you have any questions about our Returns Policy or need help with a return, just reach out to us at [email protected] — we’re happy to help.
